Post Covid-19 lock-down, the building and construction industry was one of the first industries to be given the green light to return to work.
To ensure the safety of staff and proactively manage any potential Covid risks, I was tasked with finding a way of tracking and monitoring all staff members' health via the London Projects proprietary iRecordTime product.
The online assessment form would require each employee to complete a daily questionnaire prior to commencing work to check for Covid symptoms, resulting in an approval to attend a site or an instruction to self isolate, with all details being tracked and reported to management.
- Product Design
The first research point was the NHS website to review their Covid guidelines and recommended questions to ask staff. Further research was done into other construction companies and early-returning industries to understand how other businesses had tackled this issue.
There are two key personas for this task:
- Site staff / construction workers need an easy-to-understand and easy-to-use questionnaire that is super-quick to fill in prior to heading to work, “I am in a rush in the morning, I don’t want long forms to fill in”
- Management required an automatic response to be deployed based on answers “I don’t want to have to review myself every day” and be able to see daily stats on the reviews “I want a quick report each day as to what is filled in and any staff impacted”.
The user flow consists of existing login in or new user sign up, followed by the personal risk assessment questions. There is an automated response (based on the answers given) with either approval to proceed to the site / work or self-isolate for the required time.
All users are then presented with a short video tutorial about health and safety guidelines and what to do before coming to work. The process is reset for the following day.
The main focus was the risk assessment form so I looked at the best way to present the content to ensure it was easy to understand and fill in quickly.
As most users would be accessing the form off-site, I started wireframing mobile web first, followed by desktop.
The design is clean and simple and is within the iRecordTime brand guidelines. I implemented a variety of different icons to simplify the design and make super easy for the user to understand with these visual cues (for example, pass or fail icons / colours).
Working with the developers, I created a standard report page that would give an instant live snapshot of all user responses and tracking, adding in additional features such as location tracking so we could monitor users to ensure that they were completing the forms prior to coming into work / construction sites for Health & Safety compliance.